Your privacy matters. This Privacy Policy explains how Ramadan Heroes (“we”, “us”, “our”) collects, uses, stores, and protects the personal information you provide on https://ramadanheroes.com/ (“Site”), and in connection with the Ramadan Heroes Challenge (“Challenge”).

By using the Site or participating in the Challenge, you consent to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you register, we collect:

• Child’s name
  
• Parent/Guardian’s name
  
• Parent/Guardian’s email address
  
• Contact phone (optional)
  
• City/Country
  
• Challenge selection
  
• Optional message or Hero reason
  

We may also collect photos or challenge content you choose to upload.

1.2 Automatically Collected Data

When you use the Site, we may collect:

• Browser and device information
  
• IP address
  
• Pages visited and interactions
  

This helps improve Site performance.

2. How We Use Your Information

We use personal data to:

• Manage your registration and Hero Pack delivery
  
• Send fundraising links and updates
  
• Communicate Challenge information and certificate distribution
  
• Share stories and photos (with consent)
  
• Analyse Site usage for improvement
  

We do not sell personal information to third parties.

3. Fundraising Platform Data

Your personal fundraising page may collect additional information from supporters. That platform’s privacy policies apply to those interactions.

4. Sharing and Disclosure

We may share data when:

• Required by law or to protect rights
  
• With service providers who support the Challenge (e.g., fulfilment partners)
  
• With your permission (e.g., to feature your child’s Hero story)
  

5. Photos and Stories

Photos, challenge reports, or stories shared by Participants may be used in Ramadan Heroes and Global Ehsan Relief communications. We seek parent/guardian permission when minors are featured publicly.

6. Cookies and Tracking

We may use cookies and analytics tools to improve the Site and understand usage patterns. You can control cookies through your browser settings.

7. Security

We use industry-standard practices to protect your data. However, no system is completely secure; we cannot guarantee absolute protection of data transmitted online.

8. Retention

We retain personal information for as long as necessary to fulfil the purposes outlined (e.g., ongoing support, legal compliance, future Hero campaigns).

9. Your Rights

Depending on your jurisdiction (e.g., UK, EU), you may have the right to:

• Access your personal information
  
• Correct or update it
  
• Request deletion
  
• Restrict processing
  
• Withdraw consent
  

To exercise these rights, contact us at the details below.

10. Contact Us

If you have questions about your privacy or this policy, email:

📧 info@ramadanheroes.com

🌐 https://ramadanheroes.com/

Summary

We collect personal information to run the Ramadan Heroes Challenge safely, communicate with you, deliver Hero Packs, and share inspiring stories all with respect for your privacy and legal rights.